When we message with people on the Internet, we deserve to know they are, well, people.In a time where bots drive more than 60% of web traffic, it’s reasonable for consumers to be wary of chatbots masquerading as humans.Whether it’s online therapy, social media or online dating, everyone deserves to chat with the humans they believe they are connecting with.
Other types include social media chatbots that automatically send a thank you message when you follow someone new.
Chatbots are computer programs designed to simulate exchanging messages with a human.
They match messages from real humans with combinations of keywords and other responses stored in their database.
The key to detecting and reporting them is understanding how they work in various contexts.
Then you can exploit their weaknesses and out them as robots!
More advanced bots can use audio and visuals such as animations. Some of them tell you they are bots before you begin chatting.
These are usually customer service chatbots designed to take pressure off customer service reps and substitute for them during off hours and weekends.
Quick Note from Talkspace: Because we provide online messaging therapy, we frequently hear from potential clients who want to be sure they are chatting with a therapist, not a chatbot.
All of our therapists are licensed, flesh and blood humans, but we understand the concern.